What Information We Hold and Why
When you open an account with us, we collect the details you provide during registration — your name, contact information and account credentials. When you connect a payment method, we record the wallet type you used, such as DANA, OVO or GoPay, but we do not
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store your full wallet credentials or PIN. We also collect device and session data automatically: your browser type, IP address, and the pages you visit. This helps us keep your account secure and detect unusual access patterns. Transaction records — deposit amounts, withdrawal requests, and wallet
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identifiers — are retained to meet financial accountability requirements and to resolve any disputes you raise with our support team. We do not sell your personal data to third parties. Data shared with payment processors like DANA, OVO and GoPay is limited to what those providers
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need to process your transaction. We may share data with regulatory bodies where local law in Indonesia requires it. The scope of this policy applies where our service is available under local law and in eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.