Reference

Understand Your Rights and Our Rules

These terms set out how sl7777 operates in Indonesia, what you agree to when you open an account, and how eligibility works under local law.

Jurisdiction-aware accessAccount eligibility rulesDANA, OVO, GoPay usage scopeUser rights clearly stated
sl7777 Understand Your Rights and Our Rules
ACCOUNT SECURITY

How We Handle Your Data and Account Access

Your account data — including your registered identity, linked wallets such as OVO and DANA, and transaction history — is stored with access controls that limit who within our team can view it. We retain transaction records for the period required by our operational obligations, and you can request a summary of your data through the account help centre. Cookies we use are limited to session management and login continuity; we do not sell account data to third-party advertisers. If you believe your account has been accessed without authorisation, changing your password and contacting support immediately will trigger a security review.

Data Retention We keep your account data, transaction records, and wallet activity logs for the period our operational terms require. You can request a copy through the account help centre.
Cookie Use Cookies on sl7777 handle session continuity and login state only. We do not use tracking cookies to build advertising profiles or share your behaviour with third parties.
Account Security Two-step verification is available for your login. If you suspect unauthorised access, submit a security review request via live chat and our team will lock the account while we investigate.
Data Change Requests To update registered details — including the wallet linked to your DANA or GoPay account — submit a verified request through the help centre. Identity confirmation is required before any change is applied.
LEGAL CONTACT

Reach Us on Legal and Account Matters

If a clause in our terms is unclear, or you need to raise an account eligibility question, our support team handles legal enquiries through the channels below. For wallet-related disputes involving DANA, OVO, or GoPay, include your transaction reference when you write in — it speeds up the review considerably.

Live Chat Reach our support team directly through the live chat widget in your account. Ideal for urgent legal or account eligibility questions that need a fast response.
Email Support Send detailed legal enquiries, including account review requests or term clarification, to our support email. Attach any relevant transaction references for wallet cases.
Account Help Centre Your account dashboard includes a help section where you can log a formal query about terms, data handling, or wallet transaction disputes for written follow-up.

Legal Questions We Hear Most Often

These answers cover the account, eligibility, and data questions that come up most frequently. If your question is not here, the support channels above are the right next step — include your account ID so we can give you a specific answer rather than a general one.

Access depends on local law and is available only where regulations in your region permit it. You are responsible for confirming eligibility in your specific location before opening or using an account.

When you use DANA, OVO, or GoPay to fund your account, you confirm the activity is permitted in your region. Each wallet transaction is logged and tied to the account identity you registered with us.

Log into your account, go to the help centre, and submit a data access request. We will compile your registered details and transaction history and return them to your verified contact address.

You can submit a deletion request through the help centre. Note that some data — particularly transaction records — may be retained for the period our operational obligations require before full deletion is possible.

We send notices to your registered email and display an in-account notification at your next login. Continuing to use the platform after a notice constitutes acceptance of the updated terms.

Funds in a suspended account are held pending a review. Our team will contact you via your registered email to explain the reason and outline the steps needed to resolve or close the case.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.